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eCommerce Launch, $499/mo

A custom Shopify or BigCommerce storefront.
Skip the agency build: one monthly plan.

eCommerce Launch is the new way to get a storefront for your Shopify or BigCommerce store: hosted on WorkspaceCMS and connected to your store, with no up-front build cost and no months of waiting. You get a semi-custom storefront, designed and built for your brand by our team, not a template. Your products, collections, search and cart stay in sync with your store, and after launch we make your storefront changes for you.

Start Launch →Compare all store plans

400AI credits a monthabout 13 full-length blog posts or 200 SEO rewrites a month. How credits work →

$499/mo, billed monthly
25Pages, products never count
2 business daysChange turnaround
2Logins included
How your store plan is built

A WorkspaceCMS site connected to your store, not a theme

Your new storefront is a website our team designs, builds and hosts on WorkspaceCMS, then connects to your Shopify or BigCommerce store. Nothing is uploaded to your store as a theme. Products, collections, search and cart come live from your store, and shoppers check out on Shopify or BigCommerce as they do today.

  1. Connect your storeYou connect your Shopify or BigCommerce store from the Store tab in your WorkspaceCMS dashboard. That connection is how your new site reads your catalog.
  2. Design your storefrontOur designers create looks for your storefront in WorkspaceCMS, styled to your brand, and you choose the one we build.
  3. Build and launch the siteWe build your WorkspaceCMS site in that design, connected to your store, and launch it when you approve. Then we manage it every month.
Who it is for

For stores that want a faster storefront that gets found

A faster storefront for the Shopify or BigCommerce store you already run. Built free on your plan.

Stores on a stock theme

You sell on Shopify or BigCommerce and your storefront looks like everyone else's. Launch gives it a design built for your brand.

Small catalogs and new brands

A focused catalog that needs a fast, clean storefront and good SEO from day one, without an agency project.

Owners with no time for the site

You run the store. We make the storefront changes, keep it fast and keep it found, on a 2-business-day turnaround.

What is in Launch

Everything in eCommerce Launch

We design, build and manage the storefront. You keep running your store: products, orders, inventory, customers, checkout, shipping and taxes stay in Shopify or BigCommerce.

  • Your storefront, built and managed for you:
  • Semi-custom design and build, free: designed and built for your brand by our team, not a template. 2 looks to choose from, 5 page types (home, collection, product, about, contact), 2 rounds of design changes
  • Always Fresh: a free storefront redesign 24 months after launch. Ask us 30 days ahead
  • Live from your store: products, collections, search and cart sync from Shopify or BigCommerce. Checkout, payments, shipping and taxes stay on your store
  • Found on Google and in AI answers: product, collection and page SEO, structured data and a sitemap, set up at launch
  • Leads and reviews: a lead inbox with instant alerts, Google reviews on your site, lookbooks and brand stories
  • Tracking tags and a cookie banner: GA4, Google Ads, Meta and Bing, plus email sign-up and chat connected for you
  • Blog: draft SEO posts with AI, one at a time
  • Free help from Sage, backed by a real team, right in your dashboard
  • Changes made for you in 2 business days · same-day response if your site is down
  • 2 logins, add more for $29/mo each
AI agentsWhat is an AI agent?
An AI agent is software that does one job for your business on its own, like answering your website chat, writing a blog post or following up on a lead. It works around the clock from what you tell it about your business, and you stay in charge of what it does.What AI agents are and why we build them400 AI credits/mo
  • Lead Follow-upIncluded
    Replies to every form on your website within minutes, then follows up on day 2 and day 5 if you have not heard back.Learn more about Lead Follow-up
  • AI Chat Widget$49/mo
    Your front desk on your website: answers visitors 24/7, collects their details, and hands off to your team.Learn more about AI Chat Widget
  • Blog AutopilotGrowth+
    Learns your brand voice, writes articles on your schedule, and waits for your approval before anything publishes.Learn more about Blog Autopilot
  • Social Automation$49/mo
    Posts for Instagram, Facebook and LinkedIn, written and designed from your own site, reviews and brand. You approve each one, or let them post on schedule.Learn more about Social Automation
  • AI Visibility Tracker$49/mo
    Checks whether ChatGPT and other AI assistants name your business, and who they name instead.Learn more about AI Visibility Tracker
  • NewslettersIncluded
    Collects subscribers on your website, drafts each issue from your latest posts, and sends it from your own domain once you approve it.Learn more about Newsletters
  • Product Page WriterIncluded
    Rewrites thin product pages on your Shopify or BigCommerce store from your own product data: the description, SEO title and description, and image alt text. You approve each page first.Learn more about Product Page Writer
  • SageIncluded
    Your back-office AI agent: ask about your traffic, searches, reviews, leads and, on Connect, your Shopify or BigCommerce stock.Learn more about Sage
  • AI Receptionistfrom $49/mo
    Answers your calls when nobody picks up or after hours, takes messages, and books appointments on Growth and up.Learn more about AI Receptionist
  • Signal$20/scan
    Finds people on Reddit, forums, YouTube, LinkedIn and X asking for what you sell, and puts them in your dashboard as leads.Learn more about Signal

Newsletters free to 250 subscribers. Agents use your AI credits.

Site can grow to 25 pages · products and blog posts never count

Always Fresh, included on Launch, Growth and Scale

Never hire a designer again. Your storefront gets a new look every 2 years, free.

A redesign is usually a new agency project and a new bill. On a store plan it comes with the plan: every 2 years after your storefront goes live, we redesign it with a fresh look, built from the products and content you already have. As long as you are on a plan, design is handled for you.

  1. LaunchYour storefront goes liveDesigned and built for your brand on your plan.
  2. 30 days beforeTell us you are readyAsk about 30 days ahead of your 2-year mark and we reserve your build slot.
  3. Month 24We redesign it, freeA new look across your plan's page types, at no extra charge.
  4. Every 2 yearsAnd againThe same offer at every 2-year mark, for as long as you stay on a plan.

Redeeming starts a new 12-month term at your current rate. One redesign per 2-year mark; a skipped one does not carry over. eCommerce Enterprise is designed from scratch in Figma, so design refreshes are scoped and scheduled with your project manager as part of your agreement rather than on a fixed 2-year cycle. See the terms →

Design and build

Semi-custom design and build, included

Five page types designed for your brand: home, collection, product, about and contact. Designed and built for your brand by our team, not a template, and included in your monthly plan with no setup fee.

2Looks to choose from
5Page types designed
2Rounds of design changes
15Build hours
  1. 1Mockup

    A mockup of your homepage and key pages, designed for your brand on our semi-custom system.

  2. 2Design changes

    You pick a look and send your changes. We revise it in rounds until it is right.

  3. 3Mobile checks

    Every page checked on phone, tablet and desktop, with your products, collections and cart live from your store.

  4. 4Launch

    We launch the storefront, connected to your store. After that, your changes are made for you on your plan.

Most storefronts go live in weeks, usually 3 to 4. Weeks is a typical timeline; actual timing depends on your integrations and how quickly feedback and approvals come back.

Full feature list

Every feature on Launch, line by line

The same detail as the comparison on our pricing page, for this plan only.

Price, AI credits and redesigns

Monthly price
$499/mo
AI credits / month
400
Always Fresh: free storefront redesign
Every 2 years

AI agents

AI chat agent
$49/mo add-on
Lead Follow-up
Included, uses credits
Product Page Writer
Included, uses credits
Sage
Free help; data questions use credits
Blog Autopilot
Draft one at a time, uses credits
Social Automation
$49/mo add-on
AI Visibility Tracker
$49/mo add-on
AI gap articles
Not included
Newsletters, free to
250 subscribers
Signal
Add-on, per scan
AI Receptionist
Add-on from $49/mo

Your store

Products, collections and cart live from Shopify or BigCommerce
Checkout, payments, shipping and taxes stay on your store
Build hours
15
Design
Semi-custom design and build
Looks to choose from
2
Page types designed
5
Rounds of design changes
2
Pages on your site
25
New landing or category pages a month
Not included
Integrations done for you
Tracking, email sign-up and chat
Developer API

Getting found

Product, collection and page SEO at launch
Google Analytics + Search Console
Monthly content audit
Monthly progress report
SEO & AI growth campaign
Add-on

Leads and customers

Lead inbox with instant alerts
Google reviews on your site
Lookbooks and galleries
Online booking

Working with us

Changes made for you
In 2 business days
If your site is down
Same business day
Logins included
2
Extra logins
$29/mo each
Dedicated success contact
Priority support queue
Monthly working session, up to 60 minutes

Included on every store plan

  • Unlimited changes made for you Send any change as a ticket, we make it on your plan's turnaround.
  • Unlimited edits yourself Change any headline, image or collection yourself, or ask the AI agent.
  • SEO and AI visibility built in Product, collection and page SEO, structured data and a sitemap.
  • Speed and health checks Weekly, so a slow or broken page is caught early.
  • A Monday summary email What happened on your site last week, in one email.
  • Tracking tags and a cookie banner GA4, Google Ads, Meta and Bing, connected for you.

Compare Launch, Growth and Scale side by side →

Integrations

What we connect for you on Launch

Your store stays the system of record. We connect the marketing tools around it, done for you.

  • GA4 and Google Tag ManagerPurchase and revenue events are switched on in your store's Google channel, and we link the two so sales show up.
  • Meta PixelPage views and leads on the site. Add-to-cart and purchase events come from your store's Meta channel.
  • Google Ads conversion trackingLead conversions on the site. Purchase conversions come from your store's Google channel.
  • Klaviyo or Mailchimp sign-up forms and pop-upsCart and post-purchase flows run in their own store app.
  • Contact and lead formsSpam protection, notification emails, autoresponder and Mailchimp list push.
  • Your chat widget, or our AI chatIntercom, Tidio, Podium, Gorgias and the like, or the WorkspaceCMS AI chat.

Stays in your store

Your Shopify or BigCommerce store keeps doing these. Nothing to rebuild, and nothing we can break.

  • Inventory and stock levels, live on your storefront
  • Shipping rates and taxes
  • Checkout, payments and customer accounts
  • Subscriptions (Recharge, Shopify Subscriptions)
  • Marketplaces (Amazon, eBay, Walmart, Google Shopping)
  • Cart and order-based email flows (Klaviyo's store app)
  • Your catalog, customers and order history, with nothing to migrate
  • ERP and CRM syncs for products, customers and orders, connected to your store

Quoted separately

Scoped with you first, always a written quote.

  • Simple read-only API feeds (reviews feed, store locator)
  • Sending form leads into your CRM
  • Showing ERP data on your storefront (B2B pricing, warehouse stock)
  • Product configurators and fitment finders
  • Custom APIs, middleware or apps
Demo stores

Storefronts built at the Launch level

Demo stores on our platform with a working cart, so you can click through a real storefront. They are demos, not client sites.

See every demo store →

Add-ons

Pay for more only when you use more

The same usage add-ons on every store plan, switched on from your dashboard.

  • Extra AI creditsBilled per credit past your allowance, with a monthly cap you set.
  • Signal$20 a scan, or 15 scans for $249/mo.
  • AI ReceptionistStarter $49, Pro $99 or Growth $199 a month.
  • Sage credit pack2,000 credits for $99/mo.
  • More AI Visibility questions+30 questions for $25/mo ($59/mo with weekly scans).
  • Weekly AI Visibility scans$99/mo on Launch and Growth, included on Scale.
  • Bigger newsletter listsFrom $29/mo for 2,500 subscribers.
  • Call trackingFrom $25/mo.
  • Business email$6/mo per mailbox.
The fine print, up front

Guarantee, billing and platform fees

30-day money-back guarantee. Launch, Growth and Scale come with a 30-day money-back guarantee. Your 30 days start the day we deliver your final round of design revisions, and your store launches inside that window. Cancel before then, or within those 30 days, and we refund every plan payment in full. eCommerce Enterprise is not covered and is non-refundable. How it works →

Always Fresh, a free redesign every 2 years. Launch, Growth and Scale include Always Fresh: a free redesign of your storefront 24 months after it goes live, with a new look at your plan's page types, using your existing products and content. Just ask us 30 days ahead to reserve your slot. Redeeming starts a new 12-month term at your current rate. How it works ↑

Billed monthly on a 12-month term. The storefront design and build is included, with no setup fee. After 12 months the plan continues month to month. Read the terms →

Platform fees are separate. Your Shopify or BigCommerce subscription, apps, transaction and payment-processing fees, and any other third-party costs are billed by those providers and paid by you. Your plan covers the storefront: design and build, integration with your store, your plan's features, and ongoing support and management.

Shopify and BigCommerce are trademarks of their respective owners. Logos are shown to identify the platforms these plans work with.

FAQ

Questions about eCommerce Launch

What is included in eCommerce Launch?

A semi-custom storefront for your Shopify or BigCommerce store with 2 looks to choose from, 5 page types and 2 rounds of design changes. Your site can grow to 25 pages, and products and blog posts never count. It includes product, collection and page SEO, tracking tags and a cookie banner, a lead inbox, Google reviews, 400 AI credits a month, 2 logins and changes made for you in 2 business days.

How custom is a Launch storefront?

It is a semi-custom design and build: our designers lay out the storefront for your brand on the WorkspaceCMS system, show you 2 looks to pick from and take 2 rounds of your design changes before it goes live.

How much does a custom Shopify storefront cost?

On eCommerce Launch, $499 a month on a 12-month term, and the same for a BigCommerce store. The semi-custom design and build come with the plan instead of a separate project fee. Your Shopify or BigCommerce subscription and apps are billed by those providers.

Can I upgrade from Launch to Growth?

Any time, from your WorkspaceCMS dashboard, when you want more designed page types, unlimited pages and every AI agent.

Who runs the store on eCommerce Launch?

You do. Products, orders, inventory, customers, checkout, shipping and taxes all stay in your Shopify or BigCommerce admin. WorkspaceCMS covers the storefront in front of them: our team designs, builds and manages the pages shoppers see and keeps them fast and easy to find.

How soon can a storefront on eCommerce Launch launch?

Typically in weeks, often 3 to 4. You review a mockup of your homepage and key pages, we work through your design changes, check every screen on mobile and then launch it, connected to your store. Weeks is a typical timeline; actual timing depends on your integrations and how quickly feedback and approvals come back.

What does the eCommerce Launch money-back guarantee cover?

Every plan payment. Launch, Growth and Scale carry a 30-day money-back guarantee that starts on the day we deliver your final round of design revisions, and your storefront launches inside that window. Cancel before it starts or during those 30 days for a full refund.

Does eCommerce Launch include a redesign later on?

Yes. It comes with Always Fresh: 24 months after your storefront goes live, we redesign it for free, with a new look at your plan's page types built around your existing products and content. Ask us 30 days before the 2-year mark to reserve your slot. Redeeming starts a new 12-month term at your current rate.

Do Shopify or BigCommerce charges come out of the eCommerce Launch price?

No, they are separate. Your platform subscription, apps, and transaction and payment-processing fees are billed to you by Shopify or BigCommerce. The plan price covers the storefront itself: its design and build, the connection to your store, the features on your plan and the ongoing management.

What are the billing terms for eCommerce Launch?

A monthly charge on a 12-month term, with the storefront design and build included and no setup fee. Once the first 12 months are done, the plan carries on month to month.

Which page types are designed on eCommerce Launch?

Five: home, collection, product, about and contact. Every product and collection uses those designs, so a large catalog still fits.

Do products count toward the 25-page limit on Launch?

No. Products and blog posts never count. The 25 pages are your storefront's own pages, such as home, about and landing pages.

Which AI agents come with eCommerce Launch?

Lead Follow-up, the Product Page Writer, Sage and Newsletters, with 400 AI credits a month. The AI chat agent, Social Automation and the AI Visibility Tracker are add-ons, and Blog Autopilot comes with Growth.

How fast are changes made on Launch?

Within 2 business days, with no limit on how many you send, and the same business day if your site is down.

Can a Launch storefront take online bookings?

Yes. Online booking, a lead inbox with instant alerts, Google reviews and lookbooks are included on every store plan.

How many people on my team can log in on Launch?

2 logins are included, and you can add more.

Is eCommerce Launch a good fit for a new store?

Yes. It suits new brands and focused catalogs that want a designed, fast storefront with SEO from day one, without an agency project.

The other store plans

Ready for a storefront built for your brand?

eCommerce Launch, $499 a month. Your storefront is designed and built on your plan, and we manage it from there.

Start Launch →Book a 30-minute call